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SMP — Sales Management Plus

SMP provides CRM, BI and proactive marketing integrated to your ERP system to help you grow your top-line. Proactively manage your sales process, execute integrated marketing, deliver self-serve dashboards and close more sales.

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CRM That’s Made for Distribution

Your business operates with its own distinct strategies and processes and it can be challenging to find a Customer Relationship Management (CRM) solution that fits your industry. It’s even more frustrating when software providers attempt to retrofit a CRM system, initially designed for industries such as manufacturing or construction, to serve a distribution company.

Many distributors, frustrated with the endless customizations and constant projects stemming from these generic solutions, have abandoned the idea of implementing a CRM. However, there is a beacon of hope – SMP. SMP is a CRM solution explicitly crafted for distribution sales teams, built for their unique workflows and challenges.

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SMP sales management plus

The New Distribution Platform

With SMP, you get distribution CRM, reporting, analytics, self-serve data visualizations, dashboards and marketing in a single platform.

Combining distribution CRM software with business intelligence and mobile tools is truly the next evolution in sales and marketing technology. Giving your executives and your customer facing sales teams data access allows them to make faster, better decisions and out-compete the other distributors in your markets.

Learn more about SMP’s solutions:

Everything you need in one easy-to-implement hosted platform

Sales Management Plus is a leading distribution CRM and business intelligence application designed for wholesale distributors. Best of all, it is a single platform for your entire sales team.

SMP is a “cloud-based” application that integrates with your ERP application to leverage important information such as accounts, contacts, and historical transaction data.

Combining distribution CRM with business intelligence and mobile tools is truly the next evolution in distribution technology, giving your executives and your sales teams data access allows them to make faster, better decisions and out-compete the other distributors in your markets.

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The SMP Difference

When it comes to building revenue, there are really only three things a distribution company should focus on: growing your database of customers, nurturing those customers to increase their purchasing, and then improving follow up and execution to close more sales.

grow your database with SMP CRM
nurture your customers with SMP CRM
close more deals with SMP CRM

Grow Your Database

It all starts with your database of customers. With no other improvements in sales and marketing, an increase in the number of real, accurate and well-maintained contacts in your database will improve your revenue.

Nurture Your Customers

You face more competitive pressure than ever before. Staying top of mind with your customers can make the difference between winning an losing their wallet share.

Close More Sales

SMP is like having a sales coach in a box. Your team will know how and when to follow up, and your sales managers will have greater visibility and control over the entire pipeline.

The Three Most Important Elements of Your Revenue Plan

When it comes to building revenue, there are really only three things a distribution company should focus on:

  1. Growing your database of customers
  2. Staying top of mind with customers to increase their purchasing
  3. Improving follow up and execution to close more sales

The difference between high-growth distributors and the rest of the pack is in how quickly and efficiently you can perform those three tasks compared to your competition.

That’s the SMP difference.

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CRM and BI Features

Overview of feature sets that are important to distributors.

Overall Feature Score

Features for CRM and BI 99%

CRM Features

Distribution Focus
Distribution ERP Integrations
Centralized Contact Management
Account Management
Prospect Management
Activity Management
Opportunity Management
Pipeline Visibility
Mobile Sales Tools

Sales Enablement

Anytime / Anywhere Access
Activity Management in Field
Project Tracking
Contact Management in Field
Voice-to-text Notes
Click-to-call
Map and Navigation
Mobile Dashboards and BI
Real-time ERP data

BI Features

Self-service / Low IT overhead
Reporting
Dashboards and Visualizations
Distribution-centric Analytics and Reports
Filtering, Grouping, Sorting, Pivots
List Creation and Segmentation from Data
Assignment of Activities from Data

Advanced Capabilities

Open Bid and Quote Automation
Advanced Mobile Features
Dashboards and Visualizations
AD FMS Planning
Turnkey Targeted Marketing Service
Data Segmentation
Share of Wallet

Marketing Features

Distribution Focus
Targeted Marketing Tools
Newsletters and Email Marketing
List Segmentation Capability
Marketing Templates
Marketing Reporting
Vendor Comarketing Facilitation

Professional Services

Overview of professional services offerings sets that are important to distributors.

Overall Services Score

Services for Distribution Pricing 95%

Implementation

Dedicated Senior Support
On-demand Training
Access to Upgrades
Domain expertise of team
User Manuals

Support

Personalized Support
Multiple Contact Methods
Release Alerts
Online training system
Sales and Marketing Services
Support availability

Quality

Reliable, bug-free usage
Overall customer satistfaction
Value for total investment
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